After-sales service

The 360° product guarantee system of Twinwin makes customers satisfied with the purchase and rest assured!

★ User Training

After the customer purchases the product of Twinwin, the after-sales support engineer of Twinwin will provide training on operation and use, common troubleshooting and technical consultation to the user to ensure convenient and skilled use of the product.

★ Maintenance

The product failure rate of Twinwin is very low. If any abnormality or uncertainty is found during use, please call Twinwin Customer Service in time. Experienced after-sales support engineers will quickly perform fault analysis and troubleshooting to ensure the normal operation of users' products.

★ Value-added services

For products beyond the warranty period, we will provide preferential paid services in accordance with the contract, provide the same after-sales services within the warranty period, and continue to create the biggest economic value for users.